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An installation nightmare, is it really difficult?

Is this a sign of things to come and how AT&T treats their customers? We have POTS service at this address for the past 35 years. We decided to order U-Verse internet and TV service because of the...

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Cannot lower voluem with remote

Just bought new Samsung 32" EH4003 TV. Went through the codes to program the remote and the volume will go up but not down. Details: Followed Uverse procedure to manually set the codes. tried many...

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AT&T having issues porting my number from BrightHouse

Hello, I had U-Verse installed on May 30, 2014. Since then, my phone number with BrightHouse has not been ported over yet. I have spent hours on the phone with AT&T to no avail. Today is 30 days...

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Is there a way to transition smoothly from DSL to Uverse?

My current ISP is shutting down (RIP HAL-PC), and even though they are trying to find some way to transition the service to someone else, I think it is time to move on. Unfortunately there are not many...

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Wireless DVR

Just had a tech that left that said the Wireless DVR is now in their garages. He also said that there will be a 75mbps, 100mbps, 150mbps and beyond on VDSL2. 17a Profiles and vectoring will be used and...

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Max Turbo Speed Bump Again! :D 29/5

I saw my Netgear Genie reporting odd speeds today and then I ran a speedtest... I turned off all of my TVs [att=1] Seems like the other thread with the Max guy sprinkled some magic dust my way :P. With...

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What could have reduced the few ms of ping time?

I noticed just yesterday my ping time is reduced from usual 32ms to around 28ms. Coincidentally we had a few outages in the afternoon. I can only think of 2 things that changed: - 6.11.1.29-enh.tm (I...

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Nashville New AT&T U-Verse Install Fiasco

I live in Nashville, TN. I've been trying to get U-Verse. We switched from Earthlink DSL. It took 3 different CSRs to even get the account set up. Based on our location we were eligible for 6 Mbps/1...

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Some sites (microsoft.com, bestbuy.com) very slow

I have U-Verse neenernet, been working great for over a year. Today some sites like Microsoft.com and bestbuy.com are not loading or are loading so slowly as to not be usable. When I RDP into clients...

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Happy Happy Joy Joy

The tech guy showed up a little after noon today to set up my U-verse internet and phone service. I thought he was going to be bringing a 2Wire but showed up with a Motorola NVG510 and a Belkin backup...

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Why is it so hard to upgrade to 45mbit service in Anaheim Hills?

I'm really baffled by AT&T lately. I've had Uverse for about 15 months now. I am pretty happy with it overall. I mainly use it for the Internet and phone, but after trying to upgrade my Internet...

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NVG589 "system database is invalid" error while setting up static ip info

Hi everyone, I recently upgraded to U-Verse's 45mbps service, which resulted in my original NVG510 being replaced with an NVG589. I also have a block of 5 static IP's, which I used successfully in the...

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Can I replace my AT&T provided uVerse gateway with purchased one?

I'm tired of paying the $7.00 monthly equipment rental. I used to be able to purchase a DSL router and replace the AT&T provided router.... So far I haven't found a 2wire replacement.... Suggestions?

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U-Verse Static IP Reverse DNS Delegation

Hi, my company recently switch from an older AT&T DSL service to U-Verse and at the same time had to switch to a new block of IPs. We previously had reverse DNS delegation set to point to our DNS...

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So what just happened at my house? (and am I screwed)

Just got off the phone with the tech that is at my house while I am at work. Sounded like a great guy, well versed, and called to touch base as my wife could not answer a question. So the original...

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Need Help, I want to upgrade Internet speed.

I have called AT&T to upgrade from 24 mbps to faster service. they keep telling me it is not available. A few days ago there was a tech, here on the premises. I asked him if I can get faster...

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Uverse and storms

Just prier to, during and after a thunder storm my Tv freezes and has tons of Pixultations. I thought that only happens with satalite?

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45MB plan require on premise install?

I just signed up for the 45mb plan (from the 18mb plan) and want to see if I need to be home for this. The customer service rep said no, but I want to be sure. I would hate for them to show up and me...

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589 vs iNID

Guys... The thread about the ebay modems made me think about the iNID that they left on the side of my house when they changed me out to a 589 last year. Last month and a half or so I have had issues...

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6 STB'S

My wife's coworker just had all Uverse services installed. According to my wife she has 4 wired boxes and 2 wireless boxes. It is an older neighborhood so it is copper to the home. I don't know what...

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