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Cannot lower voluem with remote

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Just bought new Samsung 32" EH4003 TV. Went through the codes to program the remote and the volume will go up but not down. Details: Followed Uverse procedure to manually set the codes. tried many codes and settled for 1942. this code will turn the TV on/off. It will increase the volume control of the TV (when normal STB selection is highlighted). It will not decrease the volume of the TV. Interesting side note: when the TV button is selected, using the right/left arrows around the OK button, will control the volume. Right goes up, left goes down. Also, this is not a TV issue as the original TV remote will control the volume appropriately. Any ideas?

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