Hi all.
I have been receiving mailers for months now offering AT&T Fiber. I have several months left on my Comcast contract, but would like to move to AT&T or Toast.net at that time. I am hoping to get a few answers to some questions that haven't been covered in my reading.
I'm outside of the Houston area on roughly 1 acre. Service would come in off the poles at the NE rear of my property. The bottom line is labeled fiber optic cable and has a service figure-eight on it. There is a 3' tall telephone (POTS) cylinder right below that that I assume will be switched out with something for GPON. That could depend on the neighbor that shares it. I haven't used it since UVerse VDSL years ago.
Measurements:
165' south of there is the NID for the unused phone service, the entry point for the cable, and the power meter on the side of my no HVAC detached garage (NE corner of house).
Garage and house width: 100'
Property width: 135'
House width (E to W): 100'
House depth (N to S): 50'
It's a two story house with the office on the first floor. There is no central network cabinet and no conduit. The office is where I really need the wired connections, so it's where the switch and router are located. The office is on the SW corner of the house, as far from the NID as is possible.
There's an easy path from the garage through the attic to a spot above the office, but there's no conduit, pull string, or much of anything to facilitate that final 20'.
Questions:
1) How would/should the connection be made to the NID? Would it be run 350' on exterior fiber that would need to be buried in the yard (with sprinkler system to avoid) to a new location on the opposite side from the current, unused NID or run a much more protected 165' to the old NID location and run ~175' via the house and covered run between the house and garage?
2) Would the tech be able to terminate fiber off a spool and allow for placement of the ONT in the office? Would really like to have it in air conditioning and on the UPS in my office instead of hot in the garage and directly on an outlet. If he can, then I can work on that last section of wall to make the job easy.
3) If not, would the tech be likely to be willing to use a fiber that I run in advance? (175' 9-125, simplex SC APC fiber)
Thanks!
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[AT&T Fiber] New Installation Questions - Houston Area, especially
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[AT&T Fiber] New Fiber installation Toast.net and AT&T
I just got 1Gb fiber installed in Cypress. I get roughly 940Mbps down and up.
I ordered through Toast.net for the US tech support and the bills that don't go up after the first year. Their communication was excellent, informing me when the AT&T tech would arrive and checking on the installation after it finished. The AT&T tech was excellent, as well. He was knowledgeable and eager to please.
The fiber lines are overhead on the rear property line, so the tech ran an armored line from the box on the pole to the side of my house. He installed a pvc pipe for protection in front of the service loop and ran the cable through a small hole into the same pop-in wall box that I was already using for HFC Internet access. The ONT mounted to a plate on the wall box without disturbing the RG6 cable.
I get roughly 940Mbps up and down through the BGW210-700. I will be bypassing using a Ubiquiti ER-Lite soon.
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[AT&T Fiber] getting new fiber, but have a question
I was supposed to get my fiber internet installed Thursday morning. Well the tech came out and didn't have a ladder tall enough to reach the main line on the pole. He couldn't get a bucket truck out there till that evening and all of a sudden they told me that their system was down and couldn't do the install. Well I talked them into at least hooking up the line to the pole while the bucket truck was there, and I had already ran conduit through the attic and all the tech had to due was pull the line from the outside to the garage where I wanted the ONT installed. The tech also mentioned, that they no longer do the slack NID box. My question is, that the line is hooked up outside, should I be able to see a light on the end of the cut fiber line coming in the garage? Hopefully ATT can get there stuff straight and finish the install Monday. Also to add I'm going through Toast.net and that is why I'm having to wait till Monday, otherwise it would have been completed Saturday when I was home again.
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[AT&T Fiber] How to import extracted certificates to IOS XE (16.9)
I'm studying how to make a Cisco toy (ISR1100) work with Fiber. I'm hitting the wall and need help from the friends.
Pre-conditions,
1. I have extracted credentials from stock RG and tested works fine on pfsense (thanks to dls, brianlan, devicelocksmith..etc!)
2. ISR 1100 is running IOS XE Fuji 16.9 with fundamental configuration (DHCP, SSD...etc)
Problem - I created a trustpoint "ATT", and not able to import the certificates. it seems like make success with "CAxxxxx.pem".
1. use "crypto pki authenticate ATT" - only CAxxxxx.pem is recognized and accepted, other two Clientxxxx.pem and PrivateKeyxxxxxx.pem will not be accepted.
2. if I try "crypto pki import ATT certificate", Clientxxxx.pem and PrivateKeyxxxxxx.pem will not be accepted. For example, PrivateKeyxxxx.pem will show message,
*Jan 13 03:52:33.566: Read 609 bytes as CA certificate:
*Jan 13 03:52:33.566: ../cert-c/source/certobj.c(853) : E_INPUT_DATA : invalid encoding format for input data
*Jan 13 03:52:33.566: CRYPTO_PKI: status = 0x705(E_INPUT_DATA : invalid encoding format for input data): BER/DER decoding of certificate has failed
*Jan 13 03:52:33.566: CRYPTO_PKI: status = 65535: failed to get key usage from cert
*Jan 13 03:52:33.566: CRYPTO_PKI: status = 65535: failed to verify or insert the cert into storage
Can anyone give me a hand to understand these 3 extracted credentials? Thanks!
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[ADSL2] Disconnects, who to contact?
Hey guys attached are the stats, we're getting quite a few disconnects, but judging by the stats what do you think, is it bad? Who should I contact and what to do? Thanks
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Thoughts on toast.net?
I currently have Cox but for some reason, my area consistently has outages. Kinda looking at switching to AT&T, but the thought of AT&T customer service worries me as I’ve never had a good experience. There is already an AT&T ONT in my apartment. What is your thoughts on toast.net? Thanks!
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[AT&T Fiber] 2nd Router
How do I access the AT&T router through my 2nd router? Both are on a 192.168.x.x address. AT&T router has a LAN IP of 1925.168.1.1 while my 2nd router is 192.168.0.1.... Any help would be appreciated. Thanks.
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Toast.net att uverse installation
So i ordered att uverse DSL2 through toast.net to get away from data caps. The install was today. The tech came to the house and opened the att box up by the curb, and stated do i really want high speed internet as there werent many "pairs" of copper that were good left, and he didnt want to spend hours fixing it if i was just going to cancel the install. WTF??. i said i did want it and he continued working. Well 5 o clock rolls around and I still no working internet. Guy is at the front of the neighborhood working on the main box out there. I stopped by and asked if he was done inside the house. He said he did all he can do and would be working on the lines out here. Well here it is at 7 pm and my modem is still flashing red. ATT installer said he has my number and he will give me a call and give me an update on the installation status. I could tell the guy really didnt want to install the line.
Its 7pm now and no call and the guy is gone. Ive got no connection and no idea what the next step is.
Why is att continuing to milk copper when it clearly has so many issues? Im tempted to just cancel and pay comcast an extra $50 to get uncapped internet bringing my total for 25/2 mbps at $103 with comcast because it doesnt look like att can compete.
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[AT&T Fiber] Periodic high latency and packet loss at intermediate hops
I have AT&T fiber and normally have extremely consistent internet (~8-900 mbps up/down, and 15ms latency). However, for the past week or so, I've noticed random periods throughout the day where everything seems to slow to a crawl.
I finally decided to perform some diagnostics and found that throughout the day the network was periodically experiencing extremely high latency and packet loss for around 5-15 minutes at a time, otherwise the network is pretty consistent. Over about a 12 hour span of time there 14 of these extremely high latency network events occurred. I'm attaching two images from PingPlotter to this post, one showing a large 12 hour block with many of these events and a 10 minute block that shows the state of the network closely during one of these episodes. Additionally, I'm attaching output from a traceroute that's been running all night on my linux box that shows packet loss and an incredibly high latency standard deviation.
The latency and packet loss in each case seems to be introduced at one or two different hops.
Is there somewhere I can report this that would be effective? Or is there anything I can do personally to improve my network situation? Also, these hops seem pretty far away from my location, is this a widespread issue?
Thanks!
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[ADSL2] Upgrade to Bonded pair
I just got business u-verse internet installed and during the order the only speed available was 6mbps. I used to have residential service at this speed so it was what I expected. When the install tech came out he stated that he was needing to setup a bonded pair and that the line was currently only a single line. However he had some issues with the wiring out at the pedestal and said that he would need to have a line tech come to connect it. Fast forward about an hour and magically the order is for just a single line so we hook up the modem and everything is on and running with basically nothing being done as far as wiring goes.
Talking to the installation tech, he said that based on my loop length of almost 12,000 ft, having a bonded pair would still not enable higher than 6mbps. To me this doesn't seem right. If I have a single line supporting 6, if I got a second line with also 6, should I not be able to get at least 10, if not 12? Is there some way that I can get upgraded to a bonded pair?
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Any ATT reps here?.
I would like to know if Monahans, TX 79756 will get fiber service this year. I was told last year we would get in April 2020 but I don’t think it will happen. We currently have Suddenlink cable and att dsl in the area. Both are slow and go out all the time.
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BGW320-505 new gateway with integrated ONT,
Can't find much info other than from the FCC site so far.
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"AT&T Concierge"
Anyone heard of this? It's in my new building but sounds awful... they are quoting rates above the advertised rates. They want a modem fee and a contract and a data cap? In 2020? No wonder they can't sell it.
Oh and they are trying SO HARD to "bundle it". Even if I go with fiber no WAY I'm getting their TV service. YouTube TV is awesome.
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WiFi throttling
I have not tested. Just had a 2nd pair bonded 30/2 business circuit installed. 1st att "Tech" shows up to have the ATT app installed and set up the master PW and PIN for it. While talking to him he says "Don't change the wifi PW because you might set it to a lower security and ATT will throttle the connection if you do" So of course ny tech BS radar went off and I asked him to confirm that if I set my wifi to WEP or open .( I live in the country, nobodies pulling it) ATT will throttle it down? He said Yes they will.
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[IP-TV] Switches
Do techs still carry netgear switches? I may need a switch to keep my tv streams separate from data traffic. My plan is to connect ont-bgw210-zxyel gs1900 switch. If needed, connect a netgear switch to gateway to zxyel switch to stb’s. I’ll also have an ASUS router with gateway in ip passthrough.
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New software version for Pace 5268AC?
I noticed that my 5268AC rebooted last night and it's showing a software version of 1.2.1.531810-att. Is this a new version?
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[AT&T Fiber] New Pace Firmware Fixes DMZ+
There are a couple of reports on the AT&T Uverse Fiber Community forum that people have received new firmware for the Pace that fixes DMZ+ (again). Version reported as 11.4.1.532484-att.
No word yet on what they've broken. ;)
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Dumb bypass only lasts 1 hour even with UPS backup
So i bypass the BGW-210 (software version 2.4.4) with a dumb switch TP-Link TL-SG105 and a Linksys WRT3200ACM running Openwrt. After about an hour or so the connection goes down? I have all this on a battery backup thinking it was a power issue.
Any ideas? Something on the ATT side?
Am i overlooking anything?
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[AT&T Fiber] questions about how the house fiber is routed
I am trying to have as much in place, ready for the at&t installer for FTTH. I will already have pulled a cat 6 line from where the ONT will be installed to where our house LAN is concentrated, and will have conduit to protect it outside. But it occurred to me that fiber can't necessarily bend the same way that cat 6 cable can.
in our setup, the fiber will come along an aerial line from the telephone pole, then down close to the ground where our current telephone stuff is mounted. The fiber then needs to come to the inside wall a few feet away. This requires a couple of bends as the fiber comes into the exterior wall, and then as it passes through the interior wall and is tacked to the interior wall on its way to the ONT. How are these bends handled? What is the bendability of this part of the fiber?
thanks
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AT&T Keeps Delaying Install for Fiber
I recently moved into a new construction townhouse with AT&T and Comcast as the ISP.
October, 2019 - Ordered new installation service but rep accidentally submitted request with incorrect address (next street over) - tech arrives and found my address not on the system but said he installed the service at my neighbors. He created a ticket for address correction (which he said will take two days but took 3 weeks).
November, 2018 - day before installation I get a voicemail that they have a facilities issue that will be completed by December 29 (possibly earlier).
Today - Had my install scheduled for tomorrow but got a call today that they still have a facilities issue and now the area manager is involved. They said that they don’t have enough ports available which is surprising since this is a new construction. They don’t have an estimate on when this will be completed.
Anyone else experience a similar situation. Can I do anything to expedite the process (I.e complaint)?
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