So my client the IP-only guy was on POTS. His spouse was trying to set up bill on-line and she reports they told her she could get free call-waiting and free VM and free etc...
She bit, and only later told me; yep, the crew showed to yank them off POTS and give them VOIP. But they could not make the gatephone work. (It connects to the RJ31X that's really a RJ45 until I can find a true 31X supplier....)
They told her to call the gate people.... Yea Sure. I suspect the modem is not supplying -48VDC loop, just 20V or so, and the gatephone can't deal with that.
In any case, the client raised hell this AM, and only after he got 50 minutes of stalling and buck passing, did he get an order # to restore POTS. The crucial argument he used to win was "I want my copper loop, CPUC/FCC regulated line back, period.." and they folded.
Jeeze....
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