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Phone number qualifies for Uverse but address doesn't?

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I've been checking the AT&T website for internet service for about 10 years now and have even called them a few times in the past asking about DSL availability. Until now it has always said service not available. Well the other day I went there to check and see if Uverse was available and when I checked using my phone number it says Uverse is available. To be sure I also wanted to check using their address option and so I put in my address and it says this address cannot get it. Well from what I've learned about AT&T services is that your phone number is more accurate in determining service availability than your address. Should I call them? How can AT&T fully determine that I can or cannot get Uverse?

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