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U-verse & Outlook 2010

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My Outlook 2010 att.net email stopped working after several years on 2 PCs BUT the WEB att.net email was A-OK. Contacted T for an online chat & gave the chat control of my PC and as soon as he accessed my PC the Outlook email started working again. The error I got was "ID or PW not correct" when trying to use Outlook for my att.net email. Anyone else have this type problem?

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