Earlier today there was a bad thunderstorm in the area. Lightning struck extremely close by.
I believe it hit the uverse line and it proceeded to kill the power supply to the inid and i38 unit. Those were totally dead and would not power back on. All of my computer equipment along with the at&t equipment was plugged into an APC UPS.
The damaged uverse equipment is easily replaced by at&t and has already been taken care of. Unfortunately though, the equipment connected to my i38 also suffered malfunctions. The ethernet ports on the dlink router no longer work. Wireless still does. In addition the ethernet port on my desktop doesn't work and one of the USB ports is dead. It's possible there is additional damage but that is what I am aware of at the moment.
Does at&t have a process to cover damage caused by lightning hitting their lines? Is there a claims department and if so how do I contact them?
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