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Any way to get faster than 6 Mbps?

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Officially, I am stuck at 6 Mbps but I have had a tech tell me my line could handle more. Maybe up to 12 Mbps. Is there any way to work with a tech or someone in Support to "open up" my line to faster speeds? I think at some point in the past when I was on DSL this was possible. I think I even tried it after following some advice on these forums but it didn't work out. I'm willing to pay but I don't know if what I am asking is even possible.

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