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MDU qualification problem

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I'm moving fairly soon into a apartment so in that process I'm choosing ATT over Charter for my internet service. When I went on the tour of the apartment I was told that U-verse was available to the complex. This turned out to be true except for my unit, literally every unit around me has it except mines. I'm not sure if it's a problem with ATT's system or am I gonna be stuck with Charter and their one size fits all internet plan. I would like to know how to proceed to get my unit qualified. On another note, What happened to the 12MB Max internet plan? Also, some of the units I saw qualified also had TV available but only 18 MEG internet I though the limit on TV was 24.

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