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Some wi-fi devices won't connect to Pace 5268

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So I just received the new Pace 5268 RG and it has completely fixed my connectivity issues on my computer, smartphone, etc. THANK GOD! Unfortunately, I can't seem to connect my Canon printer or smart thermostat wirelessly. I know that the Canon doesn't work with 5GHz, but since the 5268 is dual-band, I should still be able to connect to the 2.4GHz, right? The same applies to the thermostat. It has trouble finding the 5GHz band, and when I try to connect it to 2.4, it times out. Any suggestions?

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