I wonder if this is just me.
When I go to ATT->My AT&T->My Plans for my UVerse services (Internet/TV/Phone)
I can view the amounts I should be charged and any discounts I should be getting.
Well the web site in no way matches what I am actually being billed.
Forget taxes and fees.
According to My AT&T I should be getting a $15 Uverse Internet Bundle Discount of $15/mo
but it does not appear on my paper bill.
I should be getting a $26 bundle discount on TV U450.
Also the web shows Receivers are $8 each and I am billed $9 each.
Web shows U450 as $124, I am billed $127
Internet shows $56 in My AT&T but the paper bill is $57.
All in all I am billed $47/mo more than what shows in "My AT&T" -> "My Plans".
Again no taxes or fees involved just base costs and missing bundle discounts.
Anyone else have a similar issue?
FWIW Uverse Phone is billed correctly at $35/mo. Yippie.
A call to ATT says the Web site is broken. Is it?
Thanks,
J
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