Hi folks!
Been an internet/voip customer for years. Recently cancelled the phone and upgraded internet speed along with adding TV service. Installation was last Friday, tech put in a 599 gateway, VAP2500, 1 x Pace DVR, 3 x Motorola 1200 STBs. and 2 x Cisco wireless STBs. 45M speed on a single pair 17a w/ vectoring is what I'm told. Getting max sync of 95M :)
Gateway local IP address is . The connections to the 599 gateway are as follows:
1. Asus AC-87U router sitting behind the gateway, and connected to it is a 24-port D-Link smart switch feeding all the drops in the various rooms. All computer traffic is isolated behind the Asus router. I have not enabled IP-passthru, just set a static WAN IP for the Asus and the LAN IP as and DHCP range as
2. AT&T supplied Netgear GS108 with all the wired STBs connected to it
3. AT&T supplied VAP2500 with the wireless STBs connected to it
Things were great for a few days. Then yesterday, computers and devices connected to the Asus router were not able to connect to internet. Hardwire STBs seemed to be OK, but the wireless STBs had lost connection to the VAP. I did the normal power cycles for all the devices, then nothing. So I started disconnecting things from the gateway. I found that if I leave the VAP2500 disconnected, things work as they should--TVs work, computers get internet. Once I connect the VAP to the gateway, computers and all devices connected to the Asus lose internet, hardwire STBs remain functional. I did not try pairing the wireless STBs again.
Any ideas what might be wrong? I feel like I might have an issue with IP addresses and that connecting the VAP somehow messes it up?
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