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an occasional hiccup

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I have noticed a few stutters in web pages occasionally loading so I've run multiple tracerts to lots of different sites and the problem always occurs at 107-132-136-3.lightspeed.sntcca.sbcglobal.net , my entrance point to the AT&T network. The times to this hop for my last 4 tracerts were 399ms (with a high of 913 for the 3 tries); 22ms; 301ms (with a high of 454 for the 3 tries); and 21ms. Can someone explain why this happens? Is there anything I as an end user can do? If not, can the AT&T folks who check in here offer some suggestions? Thanks in advance.

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