Quantcast
Channel: AT&T U-verse forum - dslreports.com
Viewing all articles
Browse latest Browse all 11218

Internet connection keeps dropping off, need help troubleshooting.

$
0
0
Hello DSL Reports; Question: Is there anything besides the modem that will periodically, or about once or twice an hour, disrupt my Internet connection? My Internet connection will drop off, or I will lose the connection, for a few seconds and then it will reconnect. I moved into this apartment last July. I got a new modem then. It was losing the connection then. But now it seems to be getting worse. About two months ago I called AT&T. I was having trouble logging in to a GoDaddy online storage account. GoDaddy's tech support told me it was the Internet connection (I later discovered the connection problem was on GoDaddy's end). Anyway, the AT&T tech rep installed a new modem. The new modem is doing the same thing. I used to have Comcast cable. My Comcast connection was doing the same thing. The Comcast rep said I had a weak connection. The apartment owners had installed siding on the building. Someone had drove a nail through the line. Comcast replaced the line. That took care of the problem. Thank you in advance for the help.

Viewing all articles
Browse latest Browse all 11218

Trending Articles



<script src="https://jsc.adskeeper.com/r/s/rssing.com.1596347.js" async> </script>