I inquired on getting a faster internet package but I was told that the 18mb package is the fastest that I can get at this time. I don't understand why this is the fastest that I can get when my rg is showing the following:
Down Up
User Rate 25200 kbs 2046 kbs
Max User Rate 48177 kbs 10950 kbs
Noise Margin 16.4 dB 26.5 dB
Attenuation 21.4 dB 17.6 dB
Output Power 13.8 dBm 8.6 dBm
Protocol G.993.2_8d
Channel Interleaved
DSLAM Vendor Information Country {46336} Vendor {BDCM} Specific {62371 }
Rate Cap 25216 kbs
Attenuation @ 300kHz 11.0 dB
Uncanceled Echo 0.0 dB Ok
VCXO Frequency Offset 0.0 ppm Ok
Final Receive Gain 6.0 dB Ok
Excessive Impulse Noise 0 Ok
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I had some line work done on my service this past spring and I asked the line tech what he showed for a maximum uplink and he said about 11MB. Downstream is ~48MB on my single pair install. I know the vrad supports pair bonding because I have neighbors that have a pair bonded installs. Since the RG is showing the uplink I assume I'm at least on a K card. AT&T says I am about 3200 feet from the VRAD but my area has a larger gauge copper wire which is why at this distance the service still works great. The RG shows ~48MB down, and ~11MB uplink. The UV Realtime is only showing a distance of 1900' because of the larger wire. So my question is what can't I get a faster speed package, at least the 24/3? UV realtime shows I should be on a 32/5 profile.
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