I currently have ATT DSL and ATT Pots Line
I want to now order ATT Uverse-TV ; keeping the ATT DSL and ATT Pots line.
Went to ATT store and told the rep the above scenario and she says fine; no problem.
I can keep existing ATT DSL. Gave me a quote for U200/Uverse-TV and a couple of wireless receivers.
I found out later that if I ordered it on-line I would get a $50 gift card so I did..
Several minutes later I received an email from ATT saying the order could not be processed. That I already had "existing Service"
Called the number and was told that I needed to also get ATT Uverse Internet. That I could not get just ATT Uverse-TV and keep my ATT DSL
Hung up and called back and was told the same thing.
Found this link in this forum explaining the need for both Uverse Internet and Uverse TV
http://www.dslreports.com/forum/remark,23376667?hilite=keep+uverse+tv
Called the ATT Store rep backed and she said that I could have my existing ATT DSL along with Uverse-TV.. That the information I got was wrong.
Am now confused..
Who is correct ?
Thanks..
Rich
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