Hello,
Recently I have been having some big internet and TV issues. During or even after streaming videos from YouTube or just about any other site, my internet and TV service is intermittent.
When I am watching videos, the TV usually goes out for a few minutes and comes back a few minutes later, then repeats. It is as if there isn't any bandwidth for the TV.
As for the internet, it is just horribly slow during this time. If the TV is out, the internet usually is too. When I run a speed test I get 3 - 4 Mbps, 150 ms ping, and 3 - 4 Mbps upload. I have the Power tier and normally get speeds of 44 - 45 Mbps with 45 ms ping and 4 - 4.5 upload.
Once it starts, I have to stop all streaming to get it to stop. Even after all streaming is done, this problem continues on for about 10 or 20 minutes. It then seems to resolve itself, but I usually have to restart the 589 to get back to full speed. It is just easier to avoid YouTube at this point.
I have been having this problem for quite some time, but it has recently gotten much worse. I have no idea what is causing this and really need some help!
Thank you.
(Edit): Posted line stats.
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