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Need help forwarding range of ports on the 3800 gateway

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Hi. I'm trying to help a friend configure a specialized application that needs a range of inbound ports to be forwarded. we need ports 2074-2093 UDP as well as ports 15425-15427 TCP to be forwarded. I configured it the way I thought it should be, setting up the profile for the application. But when testing the app, it seems only the first port got forwarded, not the whole port range. What needs to be done on the 3800 gateway to forward a range of ports? Single port forwards I can do, but port ranges I'm running into an issue. I think it has something to do with the host map port. Any help greatly appreciated.

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