We recently bought a new house in the Grand Rapids, Michigan area. Scheduled an install date around the beginning of this month and nobody showed up. I called and was told it was pushed back till Jan. 26! My wife wasn't happy about it and called and got an appointment scheduled last Tuesday afternoon. So I took a half day off for the appointment. Once again, nobody showed up and no phone call. So I called and was told it was pushed back till the 31st this time! So we called again and discussed what is going on with customer service and so they set up another appointment for today. Once again, a no show. Called and they said it was pushed back to the 31st. Why does it keep getting pushed back when we can supposedly get an earlier install date?
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