So after waiting a little over a month from day of ordering to having it installed I am running into a few issues I would like to get some help with.
I have a brand new line run from the VRAD to the box down the street and was told I'm the only one on it. From the box to my house it's about 1000 feet (large rural property). I have Uverse 18 (all I could get apparently) and the modem I am using is a Motorola NVG589. The cat5 from the inid to the wallplate is brand new and about 2 feet long. This should give you most of the stats and config of my lines.
Now, I seem to keep getting A LOT of errors. My service has been installed for about 4 days now and I see MILLIONS of FEC Errors, etc. etc. The internet seems to hang sometimes and get really slow at times as well.
Please help me sort this out.
I will attach a picture of the "DSL Status" page from the modem
Thank you so much in advance, I really need help with this
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