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Severe network problem, unbelievable pore customer support

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I've had a severe network problem with U-Verse Internet for almost 6 months now. 3 months ago I narrowed the problem down to AT&T U-Verse. TCP connections to specific destinations hang. I can even have a TCPdump on both ends, and SEE the packets flowing out of one end, but not getting through. For these specific sites, all TCP connections hang anywhere from 0 seconds to 60 seconds after connecting. I *CAN* connect! Ping works fine. The only problem is with TCP: HTTP, RDP (remote desktop), SSH, VNC, ... When I have a problem with a specific site, I have the problem 100% of the time. MOST IMPORTANTLY, 3 colleagues who also have AT&T have the SAME problem from their home. We all live in different suburbs of Chicago. OK, so I've tried to explain the problem to AT&T. 4 times they dispatched a technician to my house. Each time I showed them the problem, they said they couldn't fix it. They would "escalate" it. And each time I never heard back. 5 times I've been forwarded to the "pay" service group (ConnectTech) when it is obvious that the problem is not with my home equipment. Once I went through the customer advocacy group, with the conclusion (again) that there is nothing wrong with the AT&T network (we can "ping" it). I STILL HAVE A SEVERE PROBLEM, AND I CAN'T GET ANYONE AT AT&T TO GIVE A S#$$!T Help!

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