Had service for around a year and half now and have never had speed or ping issues that I have noticed. Starting in the last week or I started noticing ping issues in games and decided to run speed tests and got the following results. When
this issue starts happening I can't watch a single twitch stream without constant buffering. Netflix is just as bad...
Attached is a picture of SpeedTest.net results over the coarse of the day to the same server.
Here is a link to a PingPlotter that shows the ping issues starting at around 7:20pm today. https://ibb.co/yPw3jsX
That is on Fiber 1000 btw. The issue starts at 7-8pm everyday and is always gone by 11pm. Live chat is useless, they just tell you to reset/restart gateway which has zero effect. Looking for some help to get this issue resolved asap.
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