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Why can't I have anyone come out and check my home for svc?

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I was a U-verse customer for many years before relocating 3 miles north to the city of Zion. I have to deal with crappy service from Comcast because for the last two years I cannot convince ANYONE from ATT to come out and evaluate my home for service. I even accosted a tech that was installing services in the house next door who responded with "why can't you have U-verse". I live in a brand new subdivision with 4 other brand new subdivisions around me. I can have phone service, I can have internet service, but I cannot have TV services? I don't understand a company who's product is much better than the only other competition in the area who refuses to take a harder look at the opportunities right in front of their faces!!! What would anyone suggest I do? David appears to be the person with all of the answers...

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