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FTTH Internet speed drop - started last month

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Hey guys, I am hoping that someone can help me with this. I live in a newly constructed house and have had UVerse fiber for about a year now (lots of new houses being built). I have the highest internet tier. Over the past month, my internet has been experiencing the following: If I try to do two things on my network such as streaming / browse or two browsing sessions, it will completely bog down my entire network to around 1 - .5 Mbps. One time I clocked it at .01 Mbps. I have confirmed this across several devices on the network. I have had two techs out. They have replaced my RG with a silver one. They also did something at my INID. Anyone have any ideas??? hogfan

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