Hello,
Just thought I'd share this experience.
I live in a new neighborhood that began construction in October 2016.
I signed my contract to buy and construct a home in April 2017. I closed in October 2017.
For whatever reason, AT&T had not run their plant inside the neighborhood when the other utilities did. However, they ran lines in the neighborhood in April 2017. The PFP had already been installed and had identifying information on it before I even looked at this neighborhood.
Nobody in this neighborhood could order service after a year of waiting so naturally I began asking questions and nobody could provide answers. It wasn't a matter of address - the system and AT&T could find my address and everyone else's just fine.
So, I filed an FCC complaint for denial of service availability and within 24 hours, orders were activated for my neighborhood.
Just thought it was curious.
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