Long-term Uverse customer, currently sitting with the 45Mb plan. Over the last two to three weeks, we've been having a steadily increasing number of internet/TV drops and slow performance. This morning, there was no connectivity at all, though the gateway (Arris NVG589) showed green lights for both broadband legs. I noticed the service light wasn't lit, so I power cycled the gateway.
When it came back up, same issue...green broadband, no service light. The status web page (from 192.168.1.254) showed "No IP" for broadband connection. I power cycled again, and it eventually came back up and starting working. I just took a look at the stats and I'm seeing a ton of errors on line 2. Here's a screen shot:
[att=1]
Thoughts on what could be causing this, is it related to the performance/connectivity issues of late, how to resolve?
Thanks in advance!!!
↧
