Last week I switched from Bellsouth DSL to U-verse, using a Pace 5031NV on an 18Mbps plan, but I am NOT very happy with the new U-verse service. :(
I am experiencing high latency when trying to load pages:
(1) The page doesn't load, just sits there while the loading icon cycles around. After a long while, I have to cancel and hit reload. Sometimes this works and the page comes in...which leads to...
(2) Parts of pages load, but other parts sit empty while again the loading icon keeps going round and round.
This happened rarely on my old DSL plan. Unfortunately, I was told that if I switched to U-verse, I would not be able to go back to DSL as they are transitioning everyone to the new hardware. Now I'm sorry I switched!
I also can't access my modem/router configuration screen. When I try to go to 192.168.1.254 (as noted on my box), it times out. I've tried from a wire-connected desktop via different browsers.
And here is a sample TRACERT when trying to get to yahoo.com -- it looks INSANE!
I've done this several times with similar results.
Tracing route to yahoo.com [98.139.183.24]over a maximum of 30 hops: 1 <1 ms <1 ms <1 ms homeportal [192.168.1.254] 2 26 ms 22 ms 22 ms 162-204-144-3.lightspeed.jcvlfl.sbcglobal.net [162.204.144.3] 3 22 ms 22 ms 22 ms 99.132.13.38 4 * * * Request timed out. 5 * * * Request timed out. 6 22 ms 23 ms 24 ms 12.83.101.13 7 32 ms 33 ms 30 ms 12.122.155.169 8 36 ms 36 ms 36 ms 192.205.36.254 9 57 ms 56 ms 57 ms ae-32-52.ebr2.Miami1.Level3.net [4.69.138.123] 10 57 ms 66 ms 56 ms ae-2-2.ebr2.Atlanta2.Level3.net [4.69.140.142] 11 57 ms 57 ms 56 ms ae-73-73.ebr3.Atlanta2.Level3.net [4.69.148.253] 12 56 ms 56 ms 56 ms ae-2-2.ebr1.Washington1.Level3.net [4.69.132.86] 13 56 ms 56 ms 65 ms ae-61-61.csw1.Washington1.Level3.net [4.69.134.130] 14 56 ms 56 ms 56 ms ae-2-70.edge1.Washington1.Level3.net [4.69.149.77] 15 56 ms 56 ms 56 ms 146.82.54.206 16 74 ms 73 ms 62 ms ae-0.pat1.nyc.yahoo.com [216.115.101.156] 17 128 ms 83 ms 69 ms ae-5.pat2.bfz.yahoo.com [216.115.96.67] 18 86 ms 85 ms 85 ms ae-4.pat1.bfz.yahoo.com [216.115.97.211] 19 69 ms 85 ms 69 ms xe-10-0-0.clr2-a-gdc.bf1.yahoo.com [98.139.232.107] 20 74 ms 93 ms 86 ms xe-2-0-0.clr1-a-gdc.bf1.yahoo.com [98.139.232.93] 21 72 ms 86 ms 74 ms po-16.bas2-7-prd.bf1.yahoo.com [98.139.130.3] 22 71 ms 70 ms 89 ms po-11.bas1-7-prd.bf1.yahoo.com [98.139.129.177] 23 97 ms 83 ms 87 ms ir2.fp.vip.bf1.yahoo.com [98.139.183.24] Trace complete.Can someone please help me figure this out?
Please, please, please and thank you!
~kehr
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