Am trying to figure out why our next door neighbor can have UVerse but At&T says we can't. We live on a dead end road. Both of our houses receive telephone service from the same AT&T line. So this doesn't make much sense to me.
One confounding issue is that on maps our street address is attached to a location a 1/8 of mile beyond our physical house (post office was drunk?) and yeah, it makes sense phone service doesn't extend to the lake.
Also, when a second phone line was added to our house last year (business, paid by employer), the tech said we could get UVerse as he just installed said neighbors service.
So any suggestions on how to get UVerse service - Service tech's can't start an order but can see that it's possible. Customer service reps can start an order but can't see that it's possible.
Sigh....
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