Since I had my 6mbit uverse installed back in 2015, I've always gotten random disconnects at least once every other day or so. It really seems to follow with temperature changes outside, disconnects around lunch time and then sometimes again in the evening.. I just had a tech out here to investigate but he only said it was because my length was at 7500ft. He did mention I might be able to get a bonded pair installed, and he left with with a phone number of what he described as an "awesome sales guy". So before I call this guy I am wondering what to ask in order to get the best results. The tech just told me to ask for two 3mbit lines and that would put me back at my same speed but would be more reliable.
I've posted stats from my modem that I chart. Looking at my sn down ratio of 7 I'd say 6mbit is all I am going to get. Yet there are the random times where I get 10 as the sn ratio. Another strange thing is that the cabinet I get service from also has a vrad in it for the neighborhoods all around me. Would vdsl do me any better? When I do service checks of addresses around me, most only show 6mbit as the max, yet there are a few scattered here and there that show up to 18mbit including my neighbor which is feed by the same telephone pole as me. I don't really get it.
oh and on my modem error chart, ignore the crc spike, that was from a heavy thunderstorm.
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