I have a Windows 7 and a Windows 10 computer behind my Pace 5268AC router. When I set up the pinhole for one computer using port 3389 with the "RDP" protocol, it works fine. The tool at http://www.portchecktool.com shows port 3389 open. For the second computer, I created a user-defined pinhole with port 3390 TCP. I selected the Windows 10 computer in the router and assigned the user-created application for port 3390 to it. Not only can I not connect to the computer remotely, portchecktool.com does not show the port as open.
I've gone through this process a number of times and have not been successful opening the port. I've followed the instructions meticulously including being sure to hit the "save" button. Nothing I do will open the pinhole.
What am I doing wrong? Both computers were easily accessible with my previous NVG599 router. Since the port is not showing as open, the problem can't be a firewall on the Windows 10 computer (which I turned off before I started using the portchecktool.)
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