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"Facilities issue"?

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Hello, I ordered U-Verse online on April 11, 2013. Installation was scheduled for April 27, 2013 at my new home in Sunnyvale, Texas (on the east side of the Dallas-Fort Worth Metroplex); however, on the day before, I was called by an AT&T rep and told that installation would be delayed until a "facilities issue" could be resolved. They told me that the best estimate that they could give me for installation would be May 17, 2013. I've read some pretty depressing comments from others about extended delays. Is May 17, 2013 a realistic date for AT&T to fix these engineering issues, or should I expect to be in some sort of limbo for even longer? Thanks. Saint

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