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ATT U-Verse Support

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I am getting very frustrated on dealing with ATT U-Verse tech support. I seems like they are not qualified on answering Ipv6 questions. They even had managed to get me to sign up for one time fee of $49 to talk to a tech who was not even train in U-Verse IPv4. Also has anyone read the contract agreement that includes IPv6 which I do not have. How can one agree with the contract when it has something that was never given? Thank you for reading this.

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