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FTTN uverse

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I am currently on what I believe is the ADSL2 version of uverse. Last week a AT&T sales rep when door to door and said that fiber is now available, I'm guessing he meant the FTTN flavor. He told me to call and they should be able to switch me over to the new type and I should ask for the business modem. I called and talked to sales and tech support and both of them had no idea what I was talking about. Does this sound right? Who do I need to call and what do I need to say to get switched over?

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