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ATT tech rep help

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So, I am planning on moving to a property that exclusively is uverse/att later in the year. Out of the blue, a sales rep calls me. As to be nice, all I will say is that it did not go well at all. Is there an att tech rep that does know about the company, sales, and can find out information if need be that could possible IM me to start some dialogue about possibly starting services. If not, then Ill just lose my deposit and find a different place to live as this is the way I am leaning now after the call I received.

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