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ATT Claiming Only 18 Mbps Available

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I have been looking into increasing my bandwidth tier from AT&T U-verse High Speed Internet Max Plus to AT&T U-verse High Speed Internet Power (45M) however they are claiming 'Max Plus' is the only package available. This is pretty irritating because when I login to my VDSL gateway I see the following: DSL Details Modem Type Built in modem - VDSL Connection Type DSL Line RJ-11 Down Up User Rate 25287 kbs 2036 kbs Max User Rate 47404 kbs Not Available Noise Margin 16.2 dB Not Available Attenuation 21.7 dB Not Available Output Power 14.2 dBm 5.9 dBm Protocol G.993.2_8d Channel Interleaved DSLAM Vendor Information Country {65461} Vendor {CXSY} Specific {21507 } Rate Cap 25312 kbs Attenuation @ 300kHz 12.5 dB Uncanceled Echo 0.0 dB Ok VCXO Frequency Offset 0.0 ppm Ok Final Receive Gain 5.0 dB Ok Excessive Impulse Noise 0 Ok Clearly, there is a rate cap in place and I swear I recall them saying I could get the 45Mbps when I did the initial prequal back in the summer. Does anybody have any advice? This is the kind of nonsense that makes me want to port out to Comcast. -Tim

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