I'm at my parents near Dallas for the New Years and their 3801HGV keeps randomly rebooting which is a complete pain. Yesterday it was at least 6 times and today at least 8 times. They have U-verse FTTP (Alcatel-Lucent ONT in the garage) so I have no clue why the box would reboot. They have had multiple truck rolls but nothing the techs do fixes things. Any suggestions on where I can point my parents to get this rebooting issue fixed?
Thanks and Happy New Year!
Scooby
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