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Should TV service have a drastic effect on Internet speeds?

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My mom just got upgraded to the Max Turbo (24 Mbps) plan and she's hitting 28~29 Mbps with her 3 TV boxes turned off. However, the more boxes she turns on the slower her speeds. With all 3 on, she's only able to get 13 Mbps. Is this normal? Also, she has a 3801HGV RG. I'd like to get her a newer one with dual band wireless. What's the best model that AT&T is providing these days. Note that all the speedtests I perfomed where on a wired connection. Thanks

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