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Business service

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My wife runs a small daycare that is considering switching to att phone and Internet service from twc. They have 2 pc's, 2 lines, and a fax line all in one office. Would her business install be similar to a home install? A home run to the office and plug the phones and pc's into the rg? Would a business account get a battery backup? We've gone online and see a $99 a month plan. 2 lines and 12 Mbps Internet. I have suggested she go to an att store to find out about the service. I assume the phone service now is voip.

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