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Upstream numbers

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Can anyone explain these upstream numbers? We had an RG fail and was replaced with the same model NVG589, except that the first had the Motorola logo and the new has the Arris logo. A week later our line physically failed. They ran a temp line and everything was fine. Then when the line was run under the street and buried through our yard, our fax machine started answering every call as a fax. It worked flawlessly before this, deciding what was a voice call and what was a fax. (We have Uverse TV, Internet, and voip Voice). Then I noticed these upstream numbers. Could this be a polarity problem? We pay for the 18Mb service. Before the line broke, my fastest speed test came back at 12Mb. While the temp line was being driven over by everybody and their brother, it tested at 28Mb. After burying the new permanent line I get 22Mb. Any help or suggestions would be appreciated. I'd rather fix this myself than have another tech visit. DSL Status Line State Up Downstream Sync Rate (kbps) 32339 Upstream Sync Rate (kbps) 5041 Downstream Max Attainable Rate (kbps) 51564 Upstream Max Attainable Rate (kbps) 5041 Modulation VDSL2 Data Path Interleaved Downstream Upstream SN Margin (dB) 15.6 0 Line Attenuation (dB) 29.8 0 Output Power(dBm) 14.2 -1.0 Errored Seconds 36 0 Loss of Signal 0 0 Loss of Frame 0 0 FEC Errors 215007 0 CRC Errors 246 0

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