Currently a major Uverse issue where I live; I'm not affected, so this is only observational, but thought it might be interesting:
I'm in a 54-unit condo building that was built in the 70's (with phone wiring dating thereto.) I'm guessing at least 20 units use Uverse.
On Saturday, at least 7 units lost their Uverse service. Techs have been cycling through here ever since, and from what I can tell, have made no progress toward a solution.
We're FTTN, with probably 800 feet of copper between us and the VRAD. The techs I've run into say they have good (or at least acceptable) sync between the punchdown blocks in our NID and the VRAD, but they're finding "interference" in the inside lines running to the affected units.
Interesting to me is that there are two wire bundles that leave the demarc box and run up into the building to two...what would they be called, splitter boxes? (Punchdown blocks which then run off to individual units.) All of the affected units are served by only one of the bundles/splitter boxes. No problems from the other one (including my unit.)
All the AT&T techs I saw early on were really flailing at this; no systematic troubleshooting strategy. Don't know where they stand now. What could be causing a noise/interference that would affect so many units? Some kind of signal induction in one of the lines somewhere? Seems like it would have to be pretty strong to have such an effect. I'm as geeky as the next guy, but had to kind of shrug my shoulders when it came to ideas...
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