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45mbps issue, on top of no 75 available

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Firstly, I'm not even sure I'm in a 75 DA. I'm in the eastern side of the Kansas City suburbs. I have 45mbps service presently. When first installed, this stuff was downloading digital copies of computer games at speeds north of 4.5mbps. Right now, it never goes above 2. It hasn't gone above 2 since a second tech came after install of 45 (up from 24) to deliver a wireless receiver and remote controls. He had a wire run scheduled from my pedestal in my back yard to the side of my house and directly through the wall to the back of the new router. I didn't speed test again until after the new wire had been buried in the yard via the usual machine. Running a speed test on this site doesn't get me over 19 down. Up is still 5. I pulled these numbers from the router just now, minutes after a speed test. Line State Up Up Downstream Sync Rate (kbps) 28791 26641 Upstream Sync Rate (kbps) 3309 2727 Downstream Max Attainable Rate (kbps) 45700 53420 Upstream Max Attainable Rate (kbps) 3309 2727 Modulation VDSL2 VDSL2 Data Path Interleaved Interleaved Downstream Upstream Downstream Upstream SN Margin (dB) 20.1 0 19.8 0 Line Attenuation (dB) 26.7 0 27.0 0 Output Power(dBm) 14.2 -5.9 14.2 -5.9 Errored Seconds 2 0 2 0 Loss of Signal 0 0 0 0 Loss of Frame 0 0 0 0 FEC Errors 58264 0 30561 0 CRC Errors 5 0 6 0 Aggregated Information

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