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Not getting advertised At&T Gigapower speed

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Hello everyone I signed up for Gigapower a couple of months ago and have yet to see true gigabit speed on any tests. Highest speed I have seen since signing up was 600 mbps down and averages around 300-400. Up speed is spotty at best, usually averages 200 mbps. I called AT&T and they sent someone out to look at the issue and well of course all they did was make sure router is configured correctly, ran speed test, and downloaded an application called AT&T PCToolBox and checked if my machine can handle the gigabit speed. Can anyone tell me what my options are to troubleshooting this or if I should drop down to their 300 mbps tier. See test below. Thanks everyone. Also of course all tests were done with straight connection to the router from the computer. [att=1] [att=2]

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