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New Neighborhood in Dallas. Have Fiber in Ped. Need ATT Tech help please!

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Hello, I have had good luck in the past with ATT techs on forum. Here is my situation. Moving into new neighborhood this week. Two pedestals on both sides of my house. Peds are labled and have numbers. There is fiber and a fiber tray in each. House about 4 houses down just got uverse installed today. The local install techs were there and said I should be gtg but I have been trying for two weeks. They see my house in the system but say no go. I just need to get to the right person I am sure.

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