I live in a home in a five year old subdivision in North Texas by the new Nebraska Furniture Mart. I live in phase 2 out of 2. Phase 1 (same subdivision and builder) has AT&T's new gigapower internet offering as well as options for Time Warner internet. About 10% of homes in phase 2 have gigapower available, my neighbor directly across the street from me is one of those 10%. I cannot get more than 18Mbps with AT&T Uverse with no other offerings at all, aside from the laughable satellite internet. 30+ calls to at&t has yielded nothing. Technicians sent to my house say they can't do anything. TWC recently came out to install service, only to leave 5 minutes later. They said AT&T owns all the hubs for my half of the subdivision. The most recent at&t technician said we are on BPON and we need to be on GPON. But he had no idea how to do that or what that meant exactly. Can anyone provide any additional information or suggestions or references or anything? this has been going on for three years now. Thank you in advance.
Jeff
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