Well I was just forced over from legacy DSL so after reading a welcome email I decided to log into my U-Verse account. Seeing it was still referencing my old DSL speeds, I used the chat function to have my new order verified!
Well, the agent tells me 57.00 plus taxes per month! I asked about my discount, he said there are none. I said that's not right, I am a new customer and I was to receive free modem, free install and 28.50 per month for 12 months. He said I needed to call in!
So is this what is to be expected from U-Verse? Any advice?
↧