A year ago I was forced to switch from DSL to Uverse at the same 3meg speed. It only involved self-installing a replacement NVG510 gateway. Now that 6 meg is available the upgrade requires a tech visit for who knows what.
I'm getting phone calls and e-mails reminding me a tech is coming and I must be present but no one can tell me what new equipment must be installed. I'll bet nothing and I'll just see my service go down then come back up at a different speed.
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