Hi guys, I'm basically new here and I just installed Uverse Internet in my house. I notice that my upload was never close to the 1.5Mb I'm supposed to get (I'm in the 18/1.5 plan). I accessed the modem and in the upload number it says 1024 which I'm guessing is kbps and of course the top upload speed I'm getting is 0.9Mbps. I called tech support and they told me that that was the top speed I was going to get. I told him I accessed the modem and told him the situation and he gave me the same answer back. So my question is, is it possible to get someone to change the upload number? I talked to two technical support guys and both told me the same thing. I think I'm getting screwed by them when they told me it was going to be 1.5 and I keep getting 0.9 at best. Thanks.
↧