What is the procedure for having a damaged NID replaced? The Two line Seicor NID in my apartment was damaged by being painted over by the painter the previous owner/tenant hired. It is installed in the laundry room and has a L1 and L2 test jack. Line 2 Network Interface plug cannot be removed from the test jack because paint got into the plug and test jack. I found that Corning manufactures the same NID's as Siecor manufactured. The part number of the NID that can replace the damaged NID is Corning number INI 202-0B1 It looks like the one in the photograph but there is no jack in the center or on the side of the device. Can I request that AT&T install the same type of NID. The other issue is that my wife wants a White NID like the existing one not beige.
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