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Uverse Max 12G not working

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Speed tests just posted from 3 server locations, not getting 4G from my Uverse Max 12G. Was watching online movie and Amazon kept telling me my connection was POOR. Netflix been telling me, too, for a few days. I'm not calling AT&T - they do not call back, they do not assign trouble tickets (rarely), they do not escalate. Instead, they have perfected the art of keeping you on the phone until you are practically dead, and quite willing to give up. I will just enter the results every day here on DSL reports, and let the public decide! P.S. Any way to pull test results by date, instead of by zip/speed? I really don't care what my ISP's speed was 30 days ago - I can't see the month, so PRESUMABLY it was 30 days... maybe it 180 days!

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