I have gigapower in my area and currently the highest gigapower speed you can get in my area is 120/120. I can test my speeds daily and I would say 5/7 days a week my speeds will be VERY slow for a period of time. It's random. There is no pattern what so ever. At times it will last 10 minutes or hours. The speeds drop as low as 5/20 (down/up).
For instance right now I'm getting 6.23 down and 31 up. I've had techs out here 3 different times. Each time they scratch their heads, call/chat with a tech and later on my speeds are back to where they should be. Later that night or next day the speeds drop again.
Do I have any recourse? I'm pretty frustrated over this lack of knowledge on AT&T's staff part. They can NEVER tell me what fixed it or why it is slow.
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